Welcome to Shring Technologies’ Shring Mail infrastructure, a mail platform designed to allow you access to your business-critical email from virtually anywhere and it all in sync … all of the time.
If appropriate, a technical support representative will schedule an installation appointment with you either in-person or remotely. We will assist you in setting up the configuration for access to Shring Mail based on your specific needs.
You may access Shring Mail using the following methods:
- Microsoft Outlook (contact us for setup assistance or see below)
- Browser-based Webmail (https://webmail.shringtech.net ) Any browser is supported
- Windows Mobile Synchronization via ActiveSync
- Support for virtually all mobile devices such as tablets & phones
Depending on how you plan to access Shring Mail, it will dictate the required setup and configuration specific to your environment. If you have any questions, please contact the Shring Technical Services team at 678.680.4911 or via email at [email protected]. It is our sole focus to ensure you have the technology infrastructure that is reliable and flexible specific to your needs.
Important Information:
SPAM – As we all know this continues to be out of control. The Shring Mail infrastructure is protected by a very robust spam and threat prevention technology platform. We scan every inbound and outbound email for embedded threats, inappropriate material, phishing scams & virus’. We will block 98% of spam as compared to what you have received with previous email providers. Most folks are truly surprised when they see what is blocked and they never see. In some rare occasions, “false positives” do happen.
Should you receive an email that you know is spam, you may forward it to [email protected] which will automatically add the sender to our blacklist which will prevent future emails in most cases. It is important for you to know that once a sender has been blocked it cannot be reversed without contacting the Support Services team to manually whitelist that sender. Once blacklisted all future inbound emails from this sender will be blocked and will not be delivered to your Inbox.
Outbound SPAM – ShringMail is NOT an email marketing platform. Sending marketing emails to excessively large email lists (I.E. SPAM) is strictly prohibited. If you plan on doing email marketing, please contact us and we can assist you will platforms that are designed specifically for this purpose.
Storage Capacity - We are proud of the fact that we do not impose specific mailbox size limits except in extreme situations. At some point mailbox size, will affect your performance/experience especially with MS Outlook and mobile devices. We will certainly work with you to address in these rare occasions … however, we do as you to apply several guidelines we ask you to respect.
Deleted Items – We routinely clean up your DeletedItems folder. If you want to keep a specific email or contact … do NOT put/move it to your DeletedItems folder! Sounds obvious right? Any emails older than 30 days may be trashed if they are in the DeletedItems folder.
Client Connectivity
If you are using Microsoft Outlook as your primary client, in most cases, the Shring Support Services team will remotely configure your Outlook as well as addresses any migration tasks such as moving older email to your new mailbox.
Should you have a specific need or question regarding client configuration, please visit our Resource Library or contact us via email [email protected] or call 678.680.4911.
Settings for most mobile devices
The Shring Mail platform typically does not allow for POP email client access. This is driven primarily for your own security & safety as POP is not a secure protocol. All mobile devices now support secure connections and are typically labeled as Corporate Email or MS Exchange/ActiveSync.
It is important when configuring mobile clients, that you use the basic settings shown below. These settings will work with most, if not all mobile devices. Note that SSL encryption is required. This is for your own safety & privacy.
Account Type: MS Exchange or Corporate Email (depends on device type)
Account Name: Shring Mobile Mail (or some variation)
Email: enteryouremailaddresshere
Domain: shringnet.corp
Username: enteryouremailaddresshere
Password: AS SPECIFIED
Server: webmail.shringtech.net
SSL: Required (SSL MUST be checked)
Decide whether you want to sync Calendar and Contacts or just email via sliders as well as how far back to sync mail
Should you have a specific need or question regarding client configuration, please visit our Resource Library or contact us via email [email protected] or call 678.680.4911.
Accessing Shring WebMail
The Shring Mail URL is: https://webmail.shringtech.net
You will be redirected to the Shring Mail WebMail Login Screen.
Your username is your email address and your password will be provided separately/
You may or may not be required to change your password upon first login. You may change your password at any time within webmail or by contacting the Shring Technical Services team at 678.680.4911 or via email at [email protected].
Once you have successfully logged into Shring Mail, you will see, by default, your Inbox.
For more detailed instruction on how to use Shring Mail,
Please visit our Knowledge Base at shringtech.com.