Client Connectivity

If you are using Microsoft Outlook as your primary client, in most cases, the Shring Support Services team will remotely configure your Outlook as well as address any migrations tasks such as moving older emails to new mailboxes.

Should you have a specific need or question regarding client configuration, please visit our Resource Library or contact us via email support@shringtech.com or call 678.680.4911.

 

 

Settings for most mobile devices

The Shring Mail platform typically does not allow for POP email client access. This is driven primarily for your own security & safety as POP is not a secure protocol.  All mobile devices now support secure connections and are typically labeled as Corporate Email or MS Exchange/ActiveSync.

It is important when configuring mobile clients, that you use the basic settings shown below. These settings will work with most, if not all mobile devices. Note that SSL encryption is required. This is for your own safety & privacy.


Account Type:         MS Exchange or Corporate Email (depends on device type)

Account Name:       Shring Mobile Mail (or some variation)

Email:                      enteryouremailaddresshere

Domain:                  shringtech

Username:              enteryouremailaddresshere

Password:               AS SPECIFIED

Server:                     mail.shringtech.com

SSL:                         Required (SSL MUST be checked)


Decide whether you want to sync Calendar and Contacts or just email via sliders as well as how far back to sync mail

Should you have a specific need or question regarding client configuration, please visit our Resource Library or contact us via email support@shringtech.com or call 678.680.4911.